Conversations View

Contact Engagement Score
Wed, 24 Jan, 2024 at 12:21 AM
How to use Conversation Filters & Bulk Actions Overview
The Conversation left panel is a new addition to the Conversations UI, which helps users filter conversations & perform various actions on them. Fea...
Tue, 1 Sep, 2026 at 7:25 PM
How to CC (Carbon Copy) and BCC (Blind Carbon Copy) for email composer
Our email composer is equipped with the functionality of CC and BCC capabilities, providing a robust emailing experience. This feature allows users to effec...
Tue, 18 Jul, 2023 at 11:36 AM
Conversations FAQs
Q. What attachment types are supported in Conversations? A: Conversations supports the following attachment types: .pdf, .docx, .doc, .csv, .xlsx, .x...
Wed, 3 Jul, 2024 at 10:39 AM
Workflow Action - Log External Call
This document explains how to use the workflow action - Log External Call, to log calls from third-party calling tools into the LeadConnector CRM. Cover...
Tue, 1 Sep, 2026 at 8:04 PM
Web Chat inside Conversations
Web Chat inside Conversations allows businesses to communicate with website visitors in real time through a website chat widget. Messages sent from the widg...
Tue, 1 Sep, 2026 at 8:07 PM
Select SMS To and From Numbers
Conversations • SMS • Phone Numbers Select SMS To and From Numbers in Conversations The platform lets you choose both the business phone number that se...
Wed, 7 Oct, 2026 at 9:12 AM
Activity Cards in Conversations
Staying updated on client interactions is crucial for efficient communication and team collaboration. This guide explores the functionality, benefits, and u...
Tue, 1 Sep, 2026 at 8:12 PM
TikTok DMs & Comment Automations
Automate TikTok direct messages (DMs) and comment replies using Workflows. Connect an eligible TikTok Business account, configure automated responses, and m...
Tue, 3 Nov, 2026 at 8:17 AM
Preference Management (Email Unsubscription Management)
Give contacts control over the types of marketing emails they want. Preference Management lets each location create subscription categories, link them to ...
Tue, 3 Nov, 2026 at 12:37 PM