Setup
Granular WhatsApp user permissions give administrators more control over who can make changes to WhatsApp settings. Instead of relying on one broad permissi...
Tue, 22 Sep, 2026 at 7:28 AM
WhatsApp user permissions let admins control which WhatsApp configuration actions each user can perform. Use these permissions to give users access to the W...
Wed, 7 Oct, 2026 at 2:15 AM
Getting started is easier when you know what to focus on first. The personalized onboarding experience allows new users to select an initial action based on...
Thu, 8 Oct, 2026 at 8:26 AM
Customers using WhatsApp usernames can message a business without initially sharing their phone number. Request Contact Info provides a customer-controlled ...
Fri, 9 Oct, 2026 at 1:01 AM
WhatsApp · Onboarding Errors Fixing the “Unsupported Currency” WhatsApp Onboarding Error Why onboarding fails when your WABA uses a currency other than ...
Mon, 19 Oct, 2026 at 3:33 AM
WhatsApp · Coexistence Troubleshooting Troubleshooting WhatsApp Coexistence Onboarding Common Coexistence signup errors, why they happen, and how to fix...
Mon, 19 Oct, 2026 at 10:20 AM
WhatsApp Media Card Carousel Templates Send horizontally scrollable card campaigns on WhatsApp with images, descriptions, and trackable action buttons — a...
Mon, 26 Oct, 2026 at 7:52 AM
How to Use the WhatsApp Template Library Create WhatsApp message templates from prebuilt content instead of writing every message from scratch. The What...
Mon, 26 Oct, 2026 at 7:54 AM
WhatsApp · Flows Using CRM Forms in WhatsApp Flows Let customers complete forms directly inside WhatsApp — no external website required. Select an existi...
Mon, 26 Oct, 2026 at 7:49 AM
WhatsApp Call Recording and Transcription Record WhatsApp calls and automatically generate written transcripts to keep important customer conversations ac...
Wed, 28 Oct, 2026 at 9:19 AM